Privacy Policy

Last updated: August 2026

Bloom & Grow Marketing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information I collect, how I use it and the rights you have over your personal data.

Bloom & Grow Marketing is operated by Sally Williamson as a sole trader.

If you have any questions about this policy or how your personal information is handled, you can contact me at sallywilliamson94@hotmail.co.uk.

Information I collect

I may collect personal information when you contact Bloom & Grow Marketing, make an enquiry or become a client.

This may include:

  • your first and last name;

  • email address;

  • telephone number;

  • information you provide within an enquiry or message;

  • information relating to the services you are interested in or receive; and

  • information necessary to manage our working relationship, including communications and relevant billing or transaction records.

I may also collect information about how visitors use this website through analytics tools. More information about this can be found in the Cookie Policy.

How I use your information

I may use your personal information to:

  • respond to enquiries and requests;

  • provide information about my services;

  • provide and manage services you have asked me to carry out;

  • communicate with you about ongoing work;

  • manage my relationship with clients;

  • maintain appropriate business, financial and administrative records;

  • meet legal or regulatory requirements; and

  • understand and improve how my website is used.

I do not currently use your information to send email newsletters or unsolicited marketing emails.

Lawful basis for using your information

Under UK data protection law, I need a lawful basis for processing your personal information.

Depending on the circumstances, I may rely on:

Contract – where using your information is necessary to provide a service you have requested or to take steps at your request before entering into a contract.

Legitimate interests – where it is reasonably necessary to respond to enquiries, communicate with potential clients, manage my business or improve my services, provided these interests do not override your rights and interests.

Legal obligation – where I need to retain or use information to comply with a legal requirement, such as maintaining appropriate financial or tax records.

Consent – where your consent is required, including for certain non-essential cookies and analytics technologies.

Who I share your information with

I don't sell or rent your personal information.

I may use trusted third-party services where necessary to operate my business and website. These may include:

  • Squarespace, which hosts and provides this website;

  • Google, through Google Analytics 4, where you have provided the necessary cookie consent;

  • email and communications providers;

  • payment, accounting or bookkeeping services where applicable; and

  • professional advisers or authorities where required by law.

These providers may process information on my behalf in order to provide their services.

Some service providers may process information outside the UK. Where this happens, appropriate safeguards will be relied upon where required by data protection law.

How long I keep your information

I only keep personal information for as long as it is reasonably required for the purpose for which it was collected or where I have a legal obligation to retain it.

As a general guide:

  • enquiries that do not become clients will normally be retained for up to 2 years after the last communication;

  • client communications and working records will normally be retained for up to 6 years after the end of our working relationship where there is a legitimate business or legal reason to do so; and

  • financial and transaction records will be retained for the period required by applicable tax and accounting requirements.

Information may be deleted sooner where it is no longer required.

Keeping your information secure

I take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

Where third-party services are used to store or process information, I take reasonable steps to use reputable providers and appropriate security measures.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information.

These may include the right to:

  • ask for a copy of the personal information I hold about you;

  • ask for inaccurate information to be corrected;

  • ask for your personal information to be deleted in certain circumstances;

  • ask for the use of your information to be restricted;

  • object to certain uses of your personal information;

  • request the transfer of your information in certain circumstances; and

  • withdraw consent where I rely on consent to use your information.

If you would like to exercise any of these rights, please contact sallywilliamson94@hotmail.co.uk.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Changes to this policy

I may update this Privacy Policy from time to time, for example if the services or tools used by Bloom & Grow Marketing change.

The latest version will always be published on this website with the date it was last updated.